Technical Support Department:
- At SNA-MED, we have a dedicated technical support team of experienced engineers who ensure the best quality servicing, maintenance and repair of our products.
- Our experienced engineers have in-depth knowledge of all our products and operate to strict quality standards. This gives technicians, healthcare providers and patients peace of mind,
Your Technical Support Partner
- In line with Care Quality Commission guidance, healthcare providers must follow the manufacturer’s guidelines for managing, maintaining and servicing medical devices.
- For SNA-MED devices, ensuring compliance with CQC guidance entails a minimum of an annual inspection, preventative maintenance and recalibration (IPMR) service carried out by a technically qualified engineer.
Online Technical Helpdesk
- Our online Technical Helpdesk allows you to arrange the servicing, repair or maintenance of your device and then the ability to track your device through the service and repair process.
- It is available to all customers who purchase a technical service contract or a technical training course.
Our technical support professionals are only one click away from you. Please use the form below to report your technical problem in details or alternatively call 0212229526